Certified Volunteer Long-Term Care Ombudsmen Training for Denton County
“CERTIFIED VOLUNTEER OMBUDSMAN FREE TRAINING”
We are currently enrolling for our next training:
Location: Brenda Button Mills Senior Center, 301 Main Street, Little Elm, TX
Dates: February 16, 23, March 2 and 23, 2018 (must attend all four Friday’s)
Time: 10:00 AM to 3:00 PM each day
“CERTIFIED OMBUDSMAN” SOUNDS IMPORTANT – AND IT IS!
It is important to the thousands of people who live in nursing homes and assisted living care facilities. A “Long Term Care Ombudsman” advocates for the residents and families and works to ensure their rights, protect their dignity and empower them to find their voice. So that you can be an effective volunteer, you will be trained by the Area Agency on Aging of North Central Texas to identify problems and to investigate and resolve residents’ complaints. You will receive ongoing professional and peer support and become a member of the larger volunteer Ombudsman community. The ideal advocate is part observer, detective, communicator, mediator and problem-solver; but - most important – this protector of resident rights needs a caring heart.
No prior experience is required to serve as a volunteer ombudsman, but volunteers must be at least 18 years of age and complete a free training course that consists of both classroom study and training at local nursing and assisted living homes, lasting up to 34 contact hours. After training, volunteers serve an internship, working two to three hours per week in an assigned facility. Hours are flexible and are determined by each volunteer.
We are currently enrolling for our next training:
Location: Brenda Button Mills Senior Center, 301 Main Street, Little Elm, TX
Dates: February 16, 23, March 2 and 23, 2018
Time: 10:00 AM to 3:00 PM each day
If you have two hours per week to make a difference in someone's life, please contact Laura Wolfe, Area Agency on Aging, (972) 978-1371 or E-mail at lwolfe@nctcog.org for more information and your volunteer application.